General Money Back Guarantee Policy

Car-Title.org offers a full money-back guarantee for purchases of state-specific forms, information, documents and checklists made through our Site.

To qualify for a refund, you must notify us in writing or via email or telephone of your request and include the reason for your dissatisfaction. Refund requests must be made within 30 days of purchase.

1. Limitations. The following limitations apply:
1. Credits for charges will be applied to the payer's account only, and refunds will be made payable to the payer only.
2. Exceptions. Car-Title.org will not be obligated to refund or credit your charges if:
1. The service failure resulted, in whole or in part, from any of the circumstances described under the limitation of liabilities section of the Terms and Conditions or failure to submit the required information as stated herein.
2. The payer's account number was not in good credit standing, or payment instructions were invalid, and delivery was delayed until payment arrangements were secured.
3. Refund or Credit Requests. To qualify for a refund or credit due to our services or our service failure, you must notify us of your refund/credit request or the service failure and request a refund or credit in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for our services or failure to provide services in any lawsuit.
1. You may request a refund or credit by emailing your request to info@car-title.org.
2. Your notification of a service failure must include your full name, contact information and the date of the order.
3. All requests a refund or credit of charges must be received within 30 calendar days of the order and payment date.

This money-back guarantee for our services can be suspended, modified or revoked at Car-Title.org's sole discretion without prior notice to you.

This money-back guarantee is your exclusive remedy. If the money-back guarantee is suspended, there is no remedy or recovery of charges for our services.

This money-back guarantee applies only to Car-Title.org products and materials and does not apply to duties, taxes, processing fees or other charges, including ancillary service fees.